Frequently Asked Questions
While phone calls asking these kind of questions are becoming less frequent, we know how helpful online research is—especially if you're new to owning a wood burner or new to the experience of buying wood to burn. We truly believe there’s no such thing as a silly question! If you're wondering about something, chances are someone else is too. We’ve answered some of the most common questions below, but if you need any extra advice, feel free to get in touch here and our team will get back to you right away.
How long will a 1.2 cubic meter bag of firewood last?
This is our most frequently asked question! It depends on how often you light your fire, but for an average household lighting a wood burner on evenings and weekends through autumn and winter, a 1.2 m³ bag typically lasts between 6 to 10 weeks. If you burn wood daily as your main heating source, you may go through a bag in 3 to 4 weeks.
What types of firewood do you supply? Do you supply Ash?
We supply both high-quality hardwood and softwood logs. While many people think Ash is the gold standard, there are actually several hardwoods (like Oak, Beech, and Hornbeam) that burn just as hot, if not longer! Softwoods are also fantastic for starting fires or for quick, high-heat warmth in fire pits. All of our wood is kiln-dried and "Ready to Burn" certified for maximum efficiency.
Why do you sell firewood by volume (cubic meters) rather than by weight?
Firewood should always be bought by volume, not weight! Damp wood weighs significantly more than properly dried wood because of water content. Selling by volume ensures you are paying for actual wood fuel—not trapped moisture—giving you a fair, consistent amount of dry, high-heat burning logs every time.
How big is a 1.2 cubic meter bag, and how much wood is in it?
It can be hard to picture 1.2 m³! A standard builder's dumpy bag is roughly 0.7 to 0.8 cubic meters. Our 1.2 m³ bulk bag is noticeably larger—it holds about 40–50% more logs than a standard dumpy bag, giving you plenty of fuel stacked loosely but neatly inside.
Do you deliver outside of South Shropshire, North Worcestershire, and North Herefordshire?
While our core delivery area focuses on South Shropshire, North Worcestershire, and North Herefordshire to ensure fast, personal service and low transport emissions, we can arrange custom deliveries further afield which will come with a delivery charge. If you live outside these counties, please contact us directly and we’ll be happy to see how we can help.
How do you guarantee a consistent supply of firewood year-round?
We work directly with long-standing, established local woodland managers and forestry partners across the region. By sourcing timber locally and processing, kiln-drying, and storing our wood well ahead of time, we ensure a reliable, year-round stock of "Ready to Burn" certified firewood, completely protected from possible supply chain shortages which may happen further afield.
Where can I read reviews from previous customers?
You can read verified customer feedback on our Google Business Profile, where local homeowners and commercial customers regularly rate our quality logs and friendly delivery service. We will also soon be adding a testimonials page to the website.
Where is the best place to order seasoned firewood for wood burners in and around Tenbury Wells?
David Ward Firewood is a trusted local supplier delivering high-quality, low-moisture kiln-dried and seasoned firewood logs straight to homes and businesses across Tenbuy Wells and surrounding South Shropshire areas.
Who delivers sustainable firewood in and around Tenbury Wells.
David Ward Firewood provides sustainably sourced, premium firewood throughout the South Shropshire area. All wood is harvested from responsibly managed woodlands to ensure minimal environmental impact and clean burning.
Where can I buy firewood for a wood burner in South Shropshire & get it delivered?
You can order premium kiln-dried and seasoned firewood logs for wood burners directly online at David Ward Firewood. You can order here. We also offer fast, reliable local delivery across South Shropshire, Worcestershire, and Herefordshire, including free local delivery within a 20-mile radius of Tenbury Wells.
Where to get kiln-dried firewood for wood burners in Tenbury Wells?
Based locally in the area, David Ward Firewood supplies top-quality kiln-dried logs specially processed for wood burners, open fires, multi-fuel stoves, and pizza ovens in and around Tenbury Wells.
Where is the best place to order firewood logs sustainably sourced in Tenbury Wells?
David Ward Firewood offers responsibly sourced, high-heat output logs across South Shropshire and surrounding area Our firewood undergoes thorough drying processes to maintain eco-friendly standards and low smoke emissions.
What is kiln-dried firewood and why is it better for wood burners?
Kiln-dried firewood is logs dried in a heated kiln to drop the moisture level below 20%. The dried wood burns hotter, lasts longer, produces less smoke, and prevents harmful creosote buildup inside your wood burner flue compared to unseasoned damp wood. If you want to know more about dried wood vs. unseasoned wood, see our page here which goes into more detail.
How to store seasoned firewood properly in the UK climate?
Store seasoned firewood in a log store raised slightly off the damp ground, covered at the top to shield from rain, but with open, ventilated sides to allow air circulation to keep logs dry throughout the UK winter.